Refund Policy

We want you to be satisfied with your purchase. Please read our refund policy below.

Returns

Under UK Consumer Rights, you have 14 days to return unused products in original packaging for a full refund. Contact us at help@phraxellcrozelon.world to initiate a return.

Refund Process

Once we receive the returned product, we will process your refund within 14 days. Refunds will be made to the original payment method.

Conditions

Products must be returned unopened and in resaleable condition. Opened products may not be eligible for refund unless faulty.

Contact

For refund enquiries: help@phraxellcrozelon.world