Privacy Policy

This Privacy Policy describes how Phraxellcrozelon collects, uses and protects your personal data when you use our website and services.

Data Controller

Phraxellcrozelon
Ravalco House, Cleveland Way, Hemel Hempstead HP2 7DL, United Kingdom
Email: help@phraxellcrozelon.world

Data We Collect

We may collect: name, email address, phone number (if provided), delivery address, and order details when you place an order or contact us.

Purpose of Processing

Your data is used to process orders, communicate with you, improve our services, and comply with legal obligations.

Legal Basis

Under the UK GDPR and Data Protection Act 2018, we process data based on: contract performance, legitimate interests, and your consent where applicable.

Data Retention

Order data is retained for 6 years for legal and accounting purposes. Marketing data is retained until you withdraw consent.

Your Rights

You have the right to: access your data, rectify inaccuracies, erasure, restrict processing, data portability, and object. You may lodge a complaint with the ICO (ico.org.uk).

Security

We implement appropriate technical and organisational measures to protect your personal data.

Contact

For data protection enquiries: help@phraxellcrozelon.world